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習(xí)近平主席:愿與東盟國(guó)家一道建設(shè)中國(guó)—東盟信息港,推動(dòng)數(shù)字互聯(lián)互通,打造“數(shù)字絲綢之路”。
您使用本服務(wù)應(yīng)當(dāng)閱讀并遵守《中國(guó)東信通信能力技術(shù)服務(wù)協(xié)議》及本服務(wù)條款(中國(guó)東信即中國(guó)—東盟信息港股份有限公司,以下簡(jiǎn)稱東信)。如遇《中國(guó)東信通信能力技術(shù)服務(wù)協(xié)議》與本服務(wù)條款不一致之處,優(yōu)先適用本服務(wù)條款。在滿足前述條件及東信規(guī)定的5G消息技術(shù)服務(wù)其他準(zhǔn)入條件、提交相關(guān)資料后,經(jīng)東信同意后開(kāi)通5G消息技術(shù)服務(wù),方可成為5G消息服務(wù)開(kāi)發(fā)者。無(wú)論是否實(shí)際閱讀本協(xié)議,您通過(guò)網(wǎng)絡(luò)頁(yè)面點(diǎn)擊確認(rèn)本條款或?qū)嶋H使用5G消息技術(shù)服務(wù),均表示您與東信及服務(wù)提供方廣西東信易通科技有限公司已就本條款達(dá)成一致并同意接受本條款的全部約定內(nèi)容。
第一條 定義
1.1 5G消息能力服務(wù):提供5G消息發(fā)送相關(guān)能力,以及與5G消息發(fā)送功能相關(guān)的配套服務(wù)。5G消息基于手機(jī)原生應(yīng)用,無(wú)需下載App和關(guān)注公眾號(hào),通過(guò)Chatbot服務(wù)號(hào)可實(shí)現(xiàn)企業(yè)與個(gè)人之間的智能交互??扇诤蠄D片、音視頻、支付、文件、位置服務(wù)、菜單欄等豐富的多媒體內(nèi)容,通過(guò)各種功能接口,在短信頁(yè)面上實(shí)現(xiàn)App的各類豐富應(yīng)用、提供更強(qiáng)大的服務(wù)內(nèi)容,給予企業(yè)、商家、用戶全新的互動(dòng)體驗(yàn)。
1.2 API接口:東信向您提供的 API接口,您通過(guò)接口獲得東信5G消息服務(wù)能力。
第二條 開(kāi)通服務(wù)
您應(yīng)按照本網(wǎng)站載明的5G消息服務(wù)申請(qǐng)要求提交信息,通過(guò)調(diào)用東信的5G消息業(yè)務(wù)平臺(tái)標(biāo)準(zhǔn) API接口獲取基本通信能力,可在獲取通信能力后進(jìn)行相關(guān)的產(chǎn)品包裝和業(yè)務(wù)運(yùn)營(yíng)。東信有權(quán)根據(jù)您的信息進(jìn)行綜合判斷,并保留決定您是否符合開(kāi)通要求的權(quán)利。
第三條 服務(wù)內(nèi)容
3.1 東信基于自身的5G消息服務(wù)能力和相關(guān)系統(tǒng)平臺(tái),為您有償提供5G消息能力服務(wù),負(fù)責(zé)提供實(shí)現(xiàn)5G消息平臺(tái)技術(shù)服務(wù)及相應(yīng)技術(shù)接口。
3.2 您使用東信的5G消息能力服務(wù)為指定對(duì)象發(fā)送5G消息,自行負(fù)責(zé)使用本服務(wù)的軟硬件設(shè)備和網(wǎng)絡(luò)接入,包括但不限于涉及本項(xiàng)目的所有軟件、硬件設(shè)備的建設(shè),系統(tǒng)調(diào)測(cè)、開(kāi)通,系統(tǒng)維護(hù),日常業(yè)務(wù)管理,以及您系統(tǒng)到東信5G消息平臺(tái)的傳輸,并承擔(dān)相關(guān)費(fèi)用,具體價(jià)格見(jiàn)平臺(tái)公示。
3.3 東信實(shí)時(shí)在您預(yù)付款中扣取5G消息費(fèi)用,您均可以通過(guò)平臺(tái)查看和確認(rèn)賬戶余額、收支與消費(fèi)明細(xì)。東信于每月5個(gè)工作日前在平臺(tái)展示上月月結(jié)詳單,您可通過(guò)系統(tǒng)查看或?qū)С龊藢?duì),您需要在1個(gè)工作日內(nèi)確認(rèn)賬單無(wú)誤,逾期未反饋的視為無(wú)異議。雙方核對(duì)無(wú)誤后,您可以向東信索取增值稅專用/普通發(fā)票;您如對(duì)東信提供的結(jié)算賬單存有異議,應(yīng)在1個(gè)工作日內(nèi)向東信提出,并提交相應(yīng)證明,東信應(yīng)配合您做好數(shù)據(jù)核查工作。雙方數(shù)據(jù)差異在3%以內(nèi)(含3%),以東信提供的數(shù)據(jù)為準(zhǔn)。差異超過(guò)3%,您可以發(fā)起對(duì)賬,雙方協(xié)商處理。
第四條 費(fèi)用
東信有權(quán)制定本服務(wù)的費(fèi)用標(biāo)準(zhǔn)及收費(fèi)規(guī)則并公示于網(wǎng)站上,并有權(quán)隨時(shí)做出變更,亦可通過(guò)書(shū)面方式與您對(duì)費(fèi)用標(biāo)準(zhǔn)及收費(fèi)規(guī)則進(jìn)行變更(如與網(wǎng)站不一致,以書(shū)面約定為準(zhǔn)),您使用本服務(wù)即意味著您接受該費(fèi)用,并同意東信有權(quán)單方判斷和決定您所使用的具體服務(wù)的類型及適用資費(fèi),如您不同意公布或變更的費(fèi)用標(biāo)準(zhǔn)應(yīng)立即停止使用本服務(wù),否則使用或繼續(xù)使用將被視為您同意接受費(fèi)用標(biāo)準(zhǔn)。
第五條 服務(wù)使用規(guī)范
5.1 商城提供微信支付、支付寶支付、線下轉(zhuǎn)賬三種支付方式,客戶可以任選一種支付方式對(duì)注冊(cè)賬戶進(jìn)行充值,充值到賬后,客戶即可使用平臺(tái)服務(wù)。對(duì)于客戶已充值未到賬的情況,經(jīng)平臺(tái)核查排除平臺(tái)自身因素影響后的其他因素,由客戶自己承擔(dān)相關(guān)責(zé)任。
5.2 客戶對(duì)于在線商城扣除相應(yīng)資源費(fèi)后未使用的余額可以申請(qǐng)退款,退款按照支付路徑退還,一般7-15個(gè)工作日返還成功。
5.3 客戶購(gòu)買的虛擬商品、套餐產(chǎn)品、已開(kāi)票金額不支持退款。
第六條 服務(wù)使用規(guī)范
6.1 您保證具有使用本服務(wù)的合法資質(zhì),并保證有權(quán)使用本服務(wù)向其指定對(duì)象發(fā)送5G消息,包括但不限于已取得接收5G消息對(duì)象的許可、授權(quán)或同意等。
6.2 東信為您提供5G消息服務(wù)購(gòu)買,狀態(tài)查詢的管理后臺(tái),您可以在遵循業(yè)務(wù)規(guī)則自行配置使用。
6.3 東信為您使用5G消息服務(wù)提供咨詢和服務(wù)支撐,服務(wù)期間提供在線客服的咨詢服務(wù)(工作日:早9:00—晚19:00)。
6.4 東信僅提供應(yīng)用程序接口,您應(yīng)自行編寫(xiě)程序以調(diào)用5G消息服務(wù),東信不對(duì)您的編程過(guò)程或程序應(yīng)用結(jié)果承擔(dān)任何責(zé)任。
6.5 您不得超出本協(xié)議范圍使用服務(wù),不得直接或變相向第三方轉(zhuǎn)租轉(zhuǎn)售東信5G消息通道,為第三方提供5G消息業(yè)務(wù),不得將本協(xié)議全部或任何一部分轉(zhuǎn)讓或出借給其他第三方使用。
6.6 在使用服務(wù)期間,您對(duì)所訂購(gòu)的5G消息服務(wù)一切行為承擔(dān)全部責(zé)任,如因您或您用戶使用本服務(wù)的行為導(dǎo)致東信為此承擔(dān)了相關(guān)的責(zé)任,您需全額賠償東信的相關(guān)支出及損失,包括但不限于律師費(fèi)用、訴訟費(fèi)等。
6.7 您按照本協(xié)議約定使用東信服務(wù)向您用戶提供5G消息服務(wù),應(yīng)當(dāng)取得用戶的同意,并由您自行承擔(dān)權(quán)利義務(wù)和責(zé)任,東信對(duì)于您與您用戶之間關(guān)于使用您提供服務(wù)的相關(guān)權(quán)利義務(wù)和糾紛不承擔(dān)責(zé)任。
6.8 您使用本服務(wù)的同時(shí)保證遵循東信5G消息產(chǎn)品的規(guī)則規(guī)范。
6.9 在使用東信API時(shí),您不應(yīng)有如下行為:
(1)修改、翻譯、改編、出租、轉(zhuǎn)許可、在信息網(wǎng)絡(luò)上傳播或轉(zhuǎn)讓東信提供的應(yīng)用接口,也不得逆向工程、反編譯或試圖以其他方式發(fā)現(xiàn)東信提供的應(yīng)用接口的源代碼(除東信明示許可外);
(2)進(jìn)行任何破壞或試圖破壞網(wǎng)絡(luò)安全的行為(包括但不限于釣魚(yú),黑客,網(wǎng)絡(luò)詐騙,網(wǎng)站或空間中含有或涉嫌散播:病毒、木馬、惡意代碼,及通過(guò)虛擬服務(wù)器對(duì)其他網(wǎng)站、服務(wù)器進(jìn)行涉嫌攻擊行為如掃描、嗅探、ARP欺騙、DOS等);
(3)進(jìn)行任何改變或試圖改變東信提供的系統(tǒng)配置或破壞系統(tǒng)安全的行為;
(4)未按照本協(xié)議以及東信就API在相關(guān)頁(yè)面上展示的規(guī)定、公告內(nèi)容的行為,或侵犯東信及第三方的權(quán)利的行為;
(5)其它任何違反相關(guān)法律法規(guī)的行為。
6.10 您同意,在應(yīng)國(guó)家機(jī)關(guān)要求或東信為處理投訴等需要時(shí)配合提供使用5G消息的用戶身份信息。
6.11 有下列情形之一的,東信有權(quán)單方解除協(xié)議,因此給東信造成損失的,您應(yīng)當(dāng)予以賠償:
(1)您使用5G消息從事本協(xié)議禁止的行為;
(2)您超出本協(xié)議范圍使用5G消息且經(jīng)東信告知后仍拒絕更正的;
(3)您未按時(shí)支付服務(wù)費(fèi)用。
6.12 您在發(fā)送5G消息時(shí),不得批量、循環(huán)給用戶發(fā)送各種垃圾5G消息,否則東信有權(quán)立即關(guān)閉您的5G消息通道,如因此引起第三方投訴,您對(duì)于發(fā)送5G消息的行為和產(chǎn)生的后果自行承擔(dān)責(zé)任,因此導(dǎo)致東信損失的,您應(yīng)予以賠償。
6.13 您對(duì)自身系統(tǒng)及網(wǎng)絡(luò)的安全性、適用性、適銷性負(fù)責(zé),東信對(duì)您所經(jīng)營(yíng)、使用的系統(tǒng)或網(wǎng)絡(luò)不向您或第三方承擔(dān)任何義務(wù)或責(zé)任。您對(duì)于其發(fā)送5G消息的行為和產(chǎn)生的后果自行承擔(dān)責(zé)任,因此導(dǎo)致東信損失的,您應(yīng)予以賠償。
6.14 您對(duì)本服務(wù)的使用不得影響東信的系統(tǒng)或產(chǎn)品,如有影響,東信有權(quán)停止服務(wù),且您同意服從東信為保證5G消息服務(wù)正常穩(wěn)定而對(duì)您的5G消息發(fā)布量的調(diào)整安排,由此引起的與客戶的爭(zhēng)議由您自行解決并承擔(dān)全部責(zé)任。
6.15 您承諾規(guī)范使用東信提供的5G消息業(yè)務(wù),不違規(guī)經(jīng)營(yíng)、不變更合同約定用途。如您違反,東信有權(quán)停止向您提供服務(wù)并對(duì)您追究法律責(zé)任。
6.16 您理解并同意,當(dāng)東信收到政府部門(mén)、運(yùn)營(yíng)商、12321舉報(bào)中心等通信管控渠道的投訴時(shí),東信有權(quán)自行判斷問(wèn)題的嚴(yán)重程度,并有權(quán)單方停止向您提供服務(wù)并對(duì)您追究法律責(zé)任,您所購(gòu)買的5G消息服務(wù)余額將不做退費(fèi)處理。
6.17 東信有權(quán)對(duì)您發(fā)送5G消息進(jìn)行監(jiān)督、審核和監(jiān)測(cè),5G消息文案發(fā)送前東信將進(jìn)行5G消息模板預(yù)置審核,對(duì)于未審核通過(guò)的5G消息文案內(nèi)容,東信將通過(guò)技術(shù)手段限制發(fā)送,且東信有權(quán)單方判斷和決定您發(fā)送5G消息是否違反本協(xié)議,并有權(quán)拒絕發(fā)送違反法律規(guī)定或本協(xié)議約定的5G消息內(nèi)容,東信審核通過(guò)并不意味著對(duì)5G消息文案的認(rèn)可,東信不對(duì)您5G消息文案承擔(dān)任何連帶責(zé)任;一經(jīng)發(fā)現(xiàn)您發(fā)送違反法律規(guī)定或本協(xié)議約定的信息,東信有權(quán)立即停止提供服務(wù),并有權(quán)視情節(jié)輕重要求您限期整改、暫停業(yè)務(wù)直至單方面解除合作協(xié)議及扣除剩余套餐或賬戶余額。一旦發(fā)現(xiàn)您使用本服務(wù)的行為違反法律規(guī)定或本協(xié)議約定行為,東信有權(quán)根據(jù)您在使用東信服務(wù)過(guò)程發(fā)生的違約情況以及給東信造成的損失,要求您賠償全部損失、停止服務(wù)或解除協(xié)議。
6.18 您承諾建立有效的信息安全管理制度和技術(shù)保障措施,并配合政府部門(mén)、運(yùn)營(yíng)商或東信的管理、監(jiān)督和檢查,無(wú)條件配合落實(shí)相關(guān)整改舉措,直至符合相關(guān)法律及政策文件要求。
6.19 東信有權(quán)制定本服務(wù)的費(fèi)用標(biāo)準(zhǔn)及收費(fèi)規(guī)則并公示于網(wǎng)站上,并有權(quán)根據(jù)市場(chǎng)情況和業(yè)務(wù)投訴比例隨時(shí)做出變更,亦可通過(guò)書(shū)面方式與您對(duì)費(fèi)用標(biāo)準(zhǔn)及收費(fèi)規(guī)則進(jìn)行變更(如與網(wǎng)站不一致,以書(shū)面約定為準(zhǔn)),您使用本服務(wù)即意味著您接受該費(fèi)用,并同意東信有權(quán)單方判斷和決定您所使用的具體服務(wù)的類型及適用資費(fèi),如您不同意公布或變更的費(fèi)用標(biāo)準(zhǔn)應(yīng)立即停止使用本服務(wù),否則使用或繼續(xù)使用將被視為您同意接受費(fèi)用標(biāo)準(zhǔn)。
6.20 因法律法規(guī)、政策或原因?qū)е聳|信業(yè)務(wù)停止或受限,使本協(xié)議無(wú)法繼續(xù)履行,或因東信與運(yùn)營(yíng)商停止合作導(dǎo)致無(wú)法繼續(xù)提供5G消息服務(wù),或因其他不可預(yù)見(jiàn)的原因?qū)е聳|信無(wú)法繼續(xù)開(kāi)展5G消息業(yè)務(wù)運(yùn)營(yíng),東信將提前通知您,本協(xié)議自東信通知載明的解除之日起終止,東信對(duì)此不承擔(dān)違約責(zé)任。但東信應(yīng)當(dāng)退還相應(yīng)的您預(yù)付但未使用完的服務(wù)費(fèi)用。
第七條 保密條款
7.1 您與東信均同意在保護(hù)對(duì)方提供的有關(guān)資料和信息時(shí),其保護(hù)義務(wù)的標(biāo)準(zhǔn)不低于保護(hù)自己專有的保密信息標(biāo)準(zhǔn)。
7.2 雙方確認(rèn),其僅有權(quán)向?yàn)槁男斜竞贤_有必要知曉對(duì)方保密信息的己方雇員披露對(duì)方的保密信息,且披露前應(yīng)與該雇員就此類保密信息簽訂相關(guān)保密協(xié)議;任何一方之雇員違反本條之保密義務(wù),均應(yīng)視為該方對(duì)本條保密義務(wù)之違反。
7.3 您與東信只能依照本協(xié)議規(guī)定之工作所需使用對(duì)方提供的資料和信息,除本協(xié)議規(guī)定之工作所需外,未經(jīng)對(duì)方事先書(shū)面同意,不得擅自使用、復(fù)制對(duì)方的商業(yè)信息、技術(shù)及其他資料。
7.4 本合作協(xié)議的保密條款為持續(xù)性條款,且無(wú)論本協(xié)議無(wú)效或終止,均不影響保密條款的有效性。
第八條 違約責(zé)任
8.1 除本合同另有約定外,若您違反合同約定的,東信有權(quán)要求其限期整改,逾期未整改的,東信有權(quán)解除本合同,并要求您承擔(dān)由此造成的損失。
8.2 本合同所指“損失”,包括但不限于守約方因此而遭受的經(jīng)濟(jì)損失、預(yù)期利益損失以及為處理此事而支付的費(fèi)用(含律師代理費(fèi)、仲裁費(fèi)、訴訟費(fèi)、差旅費(fèi)、公證費(fèi)、鑒定費(fèi)、公告費(fèi)、材料費(fèi)、調(diào)查費(fèi)、評(píng)估費(fèi)、第三方索賠費(fèi)用等)。
第九條 通知與送達(dá)
9.1 本合協(xié)議下的所有通知或其他溝通(包括法院訴訟文書(shū))應(yīng)采用網(wǎng)站公告、客服通知、郵件往來(lái)等形式。
9.2 任一方于本條前款信息發(fā)生變化的,應(yīng)提前七天向其他各方發(fā)出書(shū)面通知更新其指定的聯(lián)系方式。
9.3 本協(xié)議任一方按照本條第一款列明的地址、傳真號(hào)碼或電子郵件,發(fā)給其他任一方的通知、要求或其他書(shū)面文件,在下列時(shí)間被視為已送達(dá):(1)如采取當(dāng)面送交方式,在實(shí)際送交上列地址時(shí);(2)如以預(yù)付郵資方式郵寄,在投郵日后的第三日;(3)如以傳真或電子郵件方式發(fā)出,在傳真或電子郵件發(fā)出后的下一個(gè)工作日。
第十條 合作期限
本協(xié)議從您通過(guò)網(wǎng)絡(luò)頁(yè)面點(diǎn)擊確認(rèn)本條款或?qū)嶋H使用5G消息技術(shù)服務(wù)開(kāi)始即生效,任何一方?jīng)]有向?qū)Ψ教岢鰰?shū)面終止服務(wù)的通知,服務(wù)期可以自動(dòng)延續(xù)。
第十一條 不可抗力與免責(zé)條款
11.1 “不可抗力”是指協(xié)議雙方不能合理控制、不可預(yù)見(jiàn)或即使預(yù)見(jiàn)亦無(wú)法避免的事件,該事件妨礙、影響或延誤任何一方根據(jù)協(xié)議履行其全部或部分義務(wù)。該事件包括但不限于政府行為、基礎(chǔ)運(yùn)營(yíng)商政策(管理和技術(shù))行為、自然災(zāi)害、戰(zhàn)爭(zhēng)、電腦病毒、黑客攻擊、東信不可控制的ChinaNet骨干網(wǎng)故障、傳輸網(wǎng)故障或特定第三方的網(wǎng)絡(luò)故障、帶寬或其他網(wǎng)絡(luò)設(shè)備或技術(shù)提供商的服務(wù)延遲、服務(wù)故障或任何其他類似事件。
11.2 因不可抗力等原因?qū)е码p方或一方不能履行或不能完全履行本協(xié)議時(shí),雙方相互不承擔(dān)違約責(zé)任,但應(yīng)當(dāng)及時(shí)通知對(duì)方,以減輕可能給對(duì)方造成的損失,并應(yīng)當(dāng)在合理期限內(nèi)提供證明。在不可抗力影響消除后的合理時(shí)間內(nèi),雙方均存在履約能力時(shí),應(yīng)當(dāng)繼續(xù)履行協(xié)議。
11.3 任何一方遲延履行后發(fā)生不可抗力的,不能免除責(zé)任。
11.4 對(duì)于因網(wǎng)關(guān)或其他網(wǎng)絡(luò)故障等不可預(yù)見(jiàn)的原因引起的發(fā)送中斷,東信不承擔(dān)相應(yīng)的責(zé)任,但東信應(yīng)及時(shí)通知您,并積極采取措施盡快修復(fù)。
11.5 如因目前的技術(shù)發(fā)展水平難以避免、難以排除的技術(shù)或網(wǎng)絡(luò)故障造成您接受的服務(wù)受到影響,不視為東信違約。但東信將盡最大努力爭(zhēng)取在最短時(shí)間內(nèi)解決。
第十二條 爭(zhēng)議解決
因本協(xié)議引起的任何爭(zhēng)議,應(yīng)本著互讓合作的原則進(jìn)行協(xié)商,您與東信若不能協(xié)商解決,任何一方均可以向本協(xié)議簽訂地廣西南寧五象新區(qū)法院提起訴訟。